Canadian Managed IT

Infrastructure
that runs itself.

NodeOne is the managed IT partner for businesses that can't afford downtime. Cloud, hosting, security, support - one team, one bill, one number to call.

Toronto, ON 24/7/365 helpdesk Proactive monitoring
99.99%
Uptime SLA
< 8 min
Avg. response
1,200+
Servers managed
2011
Since
Trusted by teams across Canada
NorthwindAcme CorpHelix LabsPortsideMeridianVantageFieldstoneCobaltNorthwindAcme CorpHelix LabsPortsideMeridianVantageFieldstoneCobalt
Standards, partnerships and cover
SOC 2 aligned
Controls & audit trail
PIPEDA ready
Canadian data residency
Microsoft 365 partner
Tenant & licence management
CIS hardened
Benchmark baselines
24/7/365 NOC
Human eyes, not just alerts
$5M liability cover
Fully insured & bonded
What we do

One team. Every layer of your stack.

From bare metal to browser. NodeOne owns the whole picture so nothing falls between the cracks.

NodeOne network operations centre for managed IT clients
Network operations centre

Someone is watching at 3am.

Every server, firewall, switch and endpoint we manage reports into our Toronto NOC. Alerts become tickets automatically, and a named engineer picks them up before your team notices.

  • Proactive monitoring on all managed assets
  • Automated patching windows
  • Monthly health and capacity reporting
NodeOne cloud & infrastructure for managed IT clients
Cloud & infrastructure

Canadian data centres, tuned for uptime.

Redundant power, cooling and carriers, immutable backups and tested failover. Whether you run on our private cloud, Azure or AWS, the same team owns the outcome.

  • Immutable, air gapped backups
  • Tested disaster recovery runbooks
  • Cost review on every cloud invoice
NodeOne people first helpdesk for managed IT clients
People first helpdesk

Support your staff actually likes.

Raise a ticket from the client portal, email or phone and reach a senior engineer in Toronto. No scripts, no tier one gatekeeping, no per incident billing surprises.

  • Under 8 minute average first response
  • Onboarding and offboarding handled
  • Onsite visits across the GTA
How we work

Onboarding without the drama.

A managed service is only as good as the first 90 days. Here is exactly what happens.

01

Assess

Full audit of your network, endpoints, cloud tenants, backups and licensing. You get the report either way.

02

Stabilise

We patch, harden, document and fix the debt that keeps breaking. Usually inside the first 30 days.

03

Operate

24/7 monitoring, helpdesk, patching and backup verification under a flat monthly agreement.

04

Improve

Quarterly reviews with a roadmap, budget forecast and risk register your board can read.

Platforms and vendors we manage every day
Microsoft 365AzureAWSWindows ServerLinuxVMwareHyper-VFortinetUbiquitiMerakiVeeamDattoSentinelOneIntuneMicrosoft 365AzureAWSWindows ServerLinuxVMwareHyper-VFortinetUbiquitiMerakiVeeamDattoSentinelOneIntune
Why NodeOne

The MSP your CTO wishes they had.

Fifteen years running production for regulated industries: health, logistics, finance, manufacturing. We don't outsource. We don't upsell. We just keep it running.

Canadian owned & operated

Data stays in Canada. Support answers in Canada. Real people, real accents.

Senior engineers on tickets

You reach engineers, not a script. First response averaged under 8 minutes.

Transparent flat pricing

Predictable monthly billing. No 'per-incident' surprises, no scope games.

Battle-tested runbooks

Fifteen years of operating production infrastructure so you don't have to.

"We moved our entire stack to NodeOne in a weekend. Zero incidents in the 18 months since."

Sarah Meridian
CTO, Meridian Health

"They found the misconfiguration our previous MSP missed for three years. In week one."

Daniel Kwan
Director of IT, Portside Logistics

"The fastest, most professional support team we've ever worked with - full stop."

Alicia Trent
COO, Cobalt Metals
Questions

Managed IT, answered plainly.

Ready when you are.

Tell us about your infrastructure. We'll come back with a plan within 2 business days.